Dear customers, partners and friends,
As the COVID-19 pandemic continues to grow, we at oelheld are committed to doing our part to help contain the virus. Our top priority is the health and well-being of our customers, employees, as well as our neighbors, families and friends. We are very serious about doing everything in our power to flatten the curve.
oelheld U.S. in West Dundee, IL, USA is remaining open and will continue to serve you during this difficult time.
At this time, we have not encountered issues on COVID-19 that impact our ability to supply in North America. We actively monitor and evaluate the situation and we are taking active steps to prevent and minimize any disruptions for our customers.
We are closely monitoring the quickly developing effects of the Coronavirus pandemic. To help prevent the spread of COVID-19, we are practicing social distancing and are operating on an office rotation to reduce the on-site staff and have employees working from home when possible, who have full access to our systems.
- Office hours will continue to be Monday through Friday, 8 am to 5 pm CST.
- Our phone line remains open: +1-847-531-8501
- Sales staff is working remotely, with one sales person in the office during operating hours for essential duties.
- Our sales department will be available as usual for calls, emails, request for quotes, etc.
E-Mail Orders: firstname.lastname@example.org
E-Mail Sales: email@example.com
- Also our Vomat Technicians are working remotely and are available for you:
E-Mail Service: firstname.lastname@example.org
- Most of our office staff is working remotely and have full access to our system:
- Unfortunately, we are currently unable to do any customer site visits. We are very sorry for the inconvenience!
- We have restricted on-site visitors to essential visits and by appointment only.
We wish you and your families and friends a health and safe progression through this!
Your oelheld U.S. Team